Phone System Repair Basics
When your home phone is on the fritz, your service professional will need to know where the equipment is, be able to gain access to it, and may require additional information such as the ID for the bad circuits, whether or not anyone has recently moved, added, changed, or reconfigured your telephone equipment, and a timetable of symptoms leading up to the failure.
In resolving phone failures, usually a person assigned to administer the PBX will be able to examine logs and other indicators to determine what the failure is. Both the cause, and scope of the failure must be determined.
Outside or Inside Wiring
The most basic question is simply whether the problem exists with the outside wiring (the telephone company's responsibility) or with the inside wiring (the homeowner's responsibility). When you experience problems with your home phone, the first thing to do is to try plugging your phone into a jack in a different area of the house. If all of the jacks in your house are malfunctioning, it is likely that the wiring leading to your house is the problem. If only one phone jack is giving you trouble, then the issue is inside the house. It is also a good idea to try a different phone in the offending jack, to make sure that the problem doesn't stem from the phone itself malfunctioning.
Hire a Handyman for Phone System Repair
If the problem is inside, you may want to contact a handyman service to identify and fix the issue. Since phone wiring inside the house is your responsibility, it makes sense for simple indoor phone system repair to be bundled with other small jobs such as fixing leaky faucets or squeaky doors. Let the handyman service know the tasks you have in mind when you contact them to make sure that the service professional they send can bring all the proper equipment for their visit. This will save you money and time by reducing unscheduled trips to the hardware store.
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